Rinnai Sunmaster Solar Hot Water Maintenance, Troubleshooting & Repairs Canberra & Queanbeyan Specialists
Stop paying too much for hot water — and avoid the surprise of waking up to cold showers.
Canberra’s climate is harsh on evacuated-tube solar systems, and minor faults can escalate into expensive breakdowns if ignored.
Our local solar hot water specialists know precisely how to keep Rinnai Sunmaster systems running efficiently, safely, and in line with warranty requirements.
Call 0408 438 888 to book a service or fault inspection

Servicing all suburbs across: Woden, Belconnen, Tuggeranong, Weston Creek, Molonglo, Gungahlin, North Canberra, South Canberra, and Queanbeyan.
Why Sunmaster Systems Need Specialist Care in Canberra’s Climate
Rinnai Sunmaster evacuated tube systems are highly efficient — but only when properly maintained.
Here in Canberra, the combination of frost, altitude, hard water, and long winter periods creates unique stresses on the system that homeowners often don’t see coming.
Common Canberra-specific issues include:
- Sensor failures leading to low or erratic water temperature
- Gas or electric boosters running constantly during winter
- Pressure valves are deteriorating faster due to temperature swings
- The roof manifold leaks from frost expansion
- Bird-damaged sensor wiring
- Anode rods are wearing out faster because of mineral-rich water
- Pumps failing or short-cycling during cold periods
Most of these issues start small — and go unnoticed until your system becomes unreliable or costly to run.
Early Warning Signs Homeowners Often Miss
If you’ve noticed any of these, your Sunmaster system is overdue for a professional service:
- The water is not as hot as it used to be
- The system takes too long to reheat
- The booster seems to run more often (higher bills)
- Rumbling or hissing noises in the tank
- The temperature fluctuates between hot and cold
- Water leaking from the roof or valves
- Hot water runs out earlier than usual
These symptoms rarely resolve on their own — and ignoring them can shorten your tank’s lifespan or invalidate your warranty.
Protecting Your Rinnai Warranty (What Many Homeowners Don’t Know)
To stay covered under Rinnai’s warranty conditions, your system must be:
- Installed and serviced by licensed technicians;
- Maintained at the required intervals;
- Fitted with correct valves and components;
- Free from unapproved modifications, and be
- Repaired using appropriate Rinnai-compatible parts.
DIY valve replacements or missed 5-year services can void warranty protection — something many homeowners only discover when their tank fails.
We ensure every service keeps your system compliant and protected.
Our Comprehensive Rinnai Sunmaster Performance Service
Our technicians specialise in Sunmaster evacuated tube systems and carry most replacement parts in stock, allowing same-day repairs in most cases.
Your complete system service includes:
Valve & Safety Compliance
- Replacement of the tempering valve (required every 5 years)
- Replacement of temperature/pressure relief valve (TPR – required every 5 years)
- Inspection and testing of all safety valves
Efficiency Tuning & Boosting Checks
- Testing of the gas booster or the electric booster
- Inspection and calibration of the thermostat and element
- Seasonal programming & efficiency adjustments
Solar System Performance
- Roof sensor and tank sensor testing
- Pump operation check + flow test
- Manifold inspection for leaks or frost damage
- Bird-proofing exposed sensor wiring
- Verification of correct tilt, alignment & heat retention
Tank & Water Quality Protection
- Visual inspection of tank & pipework for corrosion
- Anode inspection (10-year recommended replacement in the Canberra region)
- Hard-water assessment & recommendations
Plumbing & Electrical Safety
- Inspection of all connections
- Testing of the controller and relay function
- Pipe insulation check for heat-loss issues
This offer is not just a “service” — it’s a whole system health and efficiency restoration.
How a Proper Service Saves Money
Many homeowners don’t realise how much energy can be wasted when Sunmaster systems are overdue for maintenance.
A correctly serviced system can:
- Reduce gas or electricity boosting by up to 30% in winter
- Improve hot water recovery time
- Reduce wear on pumps and valves
- Extend tank lifespan by several years
- Prevent emergency breakdowns that cost far more to repair
Preventive servicing is always cheaper than replacing major components.
Why Choose a Specialist — Not a General Plumber
Evacuated tube solar systems are complex. Many general plumbers focus on gas or electric units and often don’t correctly diagnose solar-specific issues.
We specialise in:
- Sensor fault detection
- Pump system troubleshooting
- Manifold leak and frost damage repair
- Correct Rinnai-compatible replacement components
- Canberra-specific frost and altitude servicing requirements
If it’s a Sunmaster system, we know it inside out.
The Canberra Areas We Service
We repair and maintain Rinnai Sunmaster solar hot water systems in:
- Woden
- Belconnen
- Tuggeranong
- Weston Creek
- Molonglo
- Gungahlin
- North Canberra
- South Canberra
- Queanbeyan
We offer you a Fast, friendly, fully licensed service.
📞 Book Your Sunmaster Service or Repair Today
Don’t wait until your system stops delivering hot water — save money, stay efficient, and protect your investment with a specialist service today.
📞 Call 0408 438 888
Or book online for prompt, reliable service across Canberra & Queanbeyan.
Stay warm. Stay efficient. Trust the local Rinnai Sunmaster specialists.
